Employment

We are hiring! Thanks for your interest in Resources Online.

Positions currently available

We are currently hiring for the following positions. Details for each position appear on this page.

Editorial Lead
Web developer
Web project manager
Information architect - UX designer
Designer (Web UI)
Web producer

General information

We review all resumes and materials sent to us, including URLs. However, we don't craft a response to each individual message of interest, nor do we send a form letter. We will, however, contact you if we see a possibility of a good match.

We also maintain and frequently use an active file of resumes for project (contract) work:

• Writers and editors, particularly technical writers and editors
• Project managers
• Content management specialists, including XML developers
• Web developers
• Application developers
• Production artists for digital video and audio projects
• Illustrators and designers
• Print production specialists

We're always interested in knowing about quality people, and encourage you to submit a resume. We review them all and keep them on file, and often hire from our files when possible.

To submit a resume, please email it with a brief note about what you do to hiring@ronline.com. In the subject line of your message, please indicate the type(s) of work you do (e.g., "Technical writer" or "XML, Web, Application developer").

Feel free to include links to portfolio sites or examples of your work, if appropriate. Please submit only via email, and not fax or hardcopy. No calls, please.

Position descriptions

Editorial Lead

We are hiring an Editorial Lead to oversee our writing and editing projects and to manage our large team of professional writers and editors.

This is a senior-level position in our company, replacing a current lead who is moving to another role within the company.

Duties and Responsibilities

• Assign writers, editors, and print production professionals to projects. Track the schedules for each resource, and know each person’s skill set.
• Maintain and track employee and contractor project loads.
• Manage employees: includes providing feedback on their work, handling issues, and conducting performance reviews.
• Hire new Independent Contractors, including recruiting, interviewing, and writing the contract and filling out the appropriate paperwork.
• Recruit editors and writers to keep the talent pool full.
• Interview candidates and assess their level of ability and fit with the company.
• Oversee writing and editing projects: resource the project, oversee the budget, maintain client relationships, and serve as the escalation point for the project.
• Write proposals and estimates for new work. Negotiate prices on projects within profitability business model guidelines and goals.
• Maintaining communication with the client, overseeing the budget, checking in on the project, and serving as an escalation point for the project managers.
• Manage selected projects as needed.

Skills Required

• Experience managing a team of writers and editors across multiple Web and print projects
• Substantive experience as a developmental editor of technical and consumer content
• Substantive scheduling and budgeting experience
• Substantive project management experience, including integration with business-side requirements, processes, and tools
• Substantive experience estimating projects and creating proposals
• Good communication skills and client interaction
• Professional demeanor
• Ability to juggle and prioritize a variety of tasks while remaining calm
• Ability to handle and get along with a variety of personalities
• Microsoft content experience, including editorial standards
• Adobe content experience, including editorial standards
• Ability to understand and assess writer/editor strengths and match them to appropriate projects
• Ability to delegate
• Ability to inspire confidence

Web developer

Resources Online (www.ronline.com) is looking for Web developers, preferably with substantive recent experience at Microsoft. We're particularly interested in producers who have MNP and MSTP experience, and in general who have know the relevant tools, platforms, and processes. We engage in customer-facing and internal content projects across the company. We are also a leader in new platform adoption.

IMPORTANT: This position is for a true software developer who additionally has web skills. It is NOT for a Web producer who knows some software development. If you fit this description, you are welcome to contact us; if not, please see our other job descriptions (such as "Web Producer").

We may opt begin this engagement as a contract; or as an long-term FTE. We offer a full benefit package for employees, including health, paid time off, and retirement benefits.

Requirements

• Experience with cross-platform client-side JavaScript and AJAX application development
• Ability to “hack” small, purpose-specific code into particular web pages
• Experience developing table-less HTML
• Experience with XML schemas and XSLT transformations
• Experience developing C# based ASP.NET web applications
• Experience with MS SQL databases

This is an immediate need. Please send a resume and indicate availability.

Web Project Manager

We are seeking managers for Web content projects.

It's a good use of your time to respond ONLY if you can substantially document that you fulfill the requirements. But if you do, we'd love to hear from you!

Requirements

• Web production management experience, including hands-on management and/or experience in coding or Information Architecture.
• Understanding of structured content.
• Proficiency in CSS, HTML, DHTML, ASP.NET, and Flash.
• Experience with SharePoint.
• Experience working with Product Studio.
• Familiarity with Photoshop and Visio.
• Demonstrated expertise with project management tools, including Microsoft Project and Microsoft Excel.
• Proven project management experience: you must be organized, detail-oriented, take initiative, and able to work well with a virtual team. Your project management experience should be hands-on, meaning you must have a complete understanding of all the roles and processes in a Web content project.
• Experience in gathering requirements, strategizing with the client, and creating a project scope and plan.
• Experience in managing a project within a set budget and timeline.
• Ability to review editorial and design content for quality assurance and client needs.
• Strong client interaction skills. Ability to form positive relationships with the client and respond quickly to their needs.

We are looking for a person with substantive recent experience (~2 years or more) at Microsoft as an FTE, contractor, or vendor in a project manager/content production/Web production role who has familiarity with relevant tools, platforms, and processes.

You must have experience working with and managing teams that may include Web producers, IA, UI, and content experts; clients; media producers.

Excellent communication and client relations skills are a must.

Ability to manage multiple projects simultaneously without getting all freaked out.

Highly desired

• Editorial experience, and in particular for technical content.
• Flexibility and interest in learning new complementary skills.
• Smarts.

Our company is a great place to work. We are highly-regarded, and focus on providing senior, experienced people for our projects. This means you get to work with really great colleagues in a flexible, performance-oriented work environment.

Information Architect / UX designer

We are looking for an Information Architect and User Experience specialist to work on a variety of web projects. It's a good use of your time to respond ONLY if you can substantially document that you fulfill the requirements. But if you do, we look forward to hearing from you.

Requirements

• Several years' experience in Information Architecture and User Interface Design for Web sites.
• Experience in working with clients to gather requirements, strategize, and advise on website design and architecture.
• Ability to create information structures, content wireframes, and site maps.
• Familiarity with structured content.
• Ability to develop and run small usability studies.
• Strong client interaction skills. Ability to form positive relationships with the client and to respond quickly to their needs.
• Familiarity with CSS, HTML, and ASP.NET. All other Web technologies are a plus.
• Familiarity with design, including a working knowledge of Photoshop, Visio, and Illustrator.
• Proficiency in Microsoft Visio, PowerPoint and Excel.
• Project management skills. Must be organized, take initiative, detail-oriented, and able to work well with a team of virtual workers. Must be proficient in using project management tools.
• Ability to handle tight-deadline projects with ease.
• Smarts, responsibility, good sense, and ability to collaborate effectively with a larger team.

Highly desired

• Editorial experience, in particular for technical content.
• Flexibility and interest in learning new complementary skills.

We prefer someone with substantive recent experience (~2 years or more) at Microsoft as an FTE, contractor, or vendor in an IA/UI role who has familiarity with relevant tools, platforms, and processes.

Excellent communication and client relations skills are a must.

Ability to manage multiple projects simultaneously without getting all freaked out.

Designer - Web UI

Resources Online is a busy Web production company seeking a Web Designer to work on diverse, high-visibility projects for industry leading companies. We need someone who likes to conceptualize at a high-level some days and push pixels on other days, and works well being their own art director. Our clients include Microsoft, Adobe, and LexisNexis.

Requirements

• Portfolio pieces that demonstrate a keen eye for design, distinctive creativity, and an understanding of core design principles.
• Proficiency in creating graphics that pop, including page art, marketing heroes, banner ads, and full-on integrated Web site designs.
  
• Experience with Flash-based design; Flash showing built-in dynamic functionality is a plus. SilverLight is worthy of a major plus.
  
• Expert Photoshop user. Excellent with page building apps such as Dreamweaver. Proficient with tools like Flash, Illustrator, and Fireworks.
  
• Experience cutting and prepping graphics for Web use.
  
• Able to rapidly transfer design to well-formed Web pages is a plus. Tableless Web page-building is big plus.
  
• Ability and skill in scripting and applying CSS wows us.
  
• Excellent client interaction skills are a must; grok it, concept it, and respond to feedback.
  
• Ability to work well with a virtual team; self directed; IM on.

Highly desired

• Diverse creative abilities: Web development, UI architecting, video production, photography, writing/editing, Web production.
  
• A related degree: design, graphic arts, mass communication.
  
• Flexibility and interest in learning new complementary skills.
  
• Experience working with Microsoft stakeholders.
  

Telecommuting; flex time; FTE (but we’d also consider contractor status at least initially).

Web Producer

We are looking for a person with substantive recent experience at Microsoft as an FTE, contractor, or vendor in a Web production/developer role who has familiarity with relevant tools, platforms, and processes.

Requirements

• Minimum of 3 years experience in Web production, development or content management.
  
• At least 2 years working with Microsoft proprietary Web platforms.
  
• Proficiency in CSS, HTML and XML.
  
• Experience with SharePoint.
  
• Ability to optimize graphics for Web use. Experience with Photoshop is a plus.
  
• Seasoned working under tight deadlines and on multiple projects simultaneously.
  
• Excellent communication skills. Substantial client interaction experience is a plus.
  
• Capable of working on a virtual team. Experience in a virtual setting is a plus.
  

Highly desired

• Diverse creative background including Web development, writing/editing, or design.
  
• A related degree or certification.
  
• Flexibility and interest in learning new complementary skills.
  
• Smarts.
  

Telecommuting is an option.

Related resources

• Resources Online hiring email alias: hiring@ronline.com
• General contact information

Working at Resources Online

We believe that work should support life. For this reason, we offer a family-friendly work environment that recognizes different needs and goals. Aspects of this family-friendly focus include the quality of our health benefits, flexible work hours, scheduling time off, telecommuting, and job-sharing.

Our company is a great place to work. We form virtual teams and enjoy flexible hours. Telecommuting is typical but optional; our offices are conveniently located in Seattle's Wallingford neighborhood.

We are highly-regarded, and known for providing top quality, experienced teams for our projects. This means you get to work with really great colleagues in a flexible, performance-oriented environment.

If you can show that you fulfill our requirements, we'd love to hear from you!

Equal Opportunity Employer

Resources Online is an Equal Opportunity Employer. It is the policy of the Company to provide equal opportunity for all employees and applicants for employment without regard to race, color, creed, religion, gender, sexual orientation, national origin, age, marital status, mental or physical disability, pregnancy, military or veteran status, or any other basis prohibited by state or federal law.

 

This policy also prohibits employees from harassing any other employees for any reason including, but not limited to, race, religion, sex, sexual orientation, national origin, age, or disabled status.